My Experience
So I ordered this BMCS when it was on sale. I figured it was worth a try but I was skeptical because I had not heard of Sonic Tools before. When the package arrived at my door, the box was completely destroyed and the out side of the case was busted in the corner. I called Sonic and got Jack on the line. I was waiting for him to tell me that it was UPS fault and I need to take it up with them. Instead he processed a new order and handled the damaged box and case with UPS. The situation was handled well, Jack kept me up to date on every step of the process, and the tools were up to my standards that I called Jack back and outfitted my home garage with all Sonic MSS cabinets. Love my cabinets and all of my Sonic tools. The BMCS now sits in the trunk of my E63 and is a huge help on the go.